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| Information Technology – IT Engineer & Support |
| Job Code |
IT/Support |
| Education |
Degree in Engineering or MCA from recognized University. Professional Certification such as MCSA, MCSE, CCNA and ITIL is preferred. Courses and certifications in IT Security is added advantage. |
| Technical Skills |
Candidate should have strong technical knowledge and skills in the following areas. He should be fully hands on and perform the activities by himself.
- Installation, Configuration and upgradation of Operating systems, SAP software’s, Backup software’s, Antivirus Software’s, Email systems, Websites, Web Services, etc.
- Performance monitoring and troubleshooting of all Hardware’s like Servers, Storage, Tape Library, clusters, SAN setup, etc. Exposure to S/4 HANA will be added advantage.
- Set up and monitoring of Exchange mailing system, VPN and Domain configuration.
- Knowledge of Data Base Administration, Trouble shooting and resolving of data base performance issues, fine tuning, etc.
- Monitor, maintain and support of Primary Data Center and DR (Disaster Recovery center). Knowledge of Data replication software’s, etc.
- Documentation of Policies and Procedures for usage of Hardware, Software’s, Securities, Backup, etc..
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Knowledge in Network monitoring and troubleshooting will be an added advantage |
| Experience |
6-7 years of related experience of which minimum 2 years should be in a similar position / responsibility, preferably SAP S/4 HANA environment in Manufacturing Organization. |
| Job Description |
Responsible for:
- Maintenance, Support, trouble shooting and Performance monitoring of all Servers, storage and tape library at both Primary and DR sites.
- Installation, configuration, maintenance, support and upgradation of all software’s.
- Responsible for scheduling and monitoring of backups.
- Maintain and support mailing system, VPN and Domains.
- Ensure that the Hardware and Software’s are up running 24x7 to support business.
- Evaluate and deploy new hardware, software and technology solutions for business needs and technology upgradation.
- Prepare RFP’s and make purchase recommendations to the Head of ERP and IT.
- Assist ERP and IT Head in preparing Budgets and in day to day activities related to Hardware, Software and technology up gradation.
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The ideal candidate should have strong leadership skills and should be able to handle the responsibility for supervising, maintenance and support of IT infrastructure. |
| Language |
Fluent in English speaking is a must. Good at communication and presentation |
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